Privacy Policy

1. Who we are

AiN Collective (“AiN,” “we,” “our,” or “us”) is a trade name of Automotive Impact Network, LLC, a Colorado limited liability company. This policy covers aincollective.com and My Refer Buddy, the referral program and app we run, including the text messages described in section 5. Auto repair shops take part in the program as participants and use our app to record referrals and customer consent. ShopGiv and our other products are brands of the same company; their full detail is in the platform policy named in section 11.

2. Information we collect

• Information you give us: name, email address, phone number, mailing address, business name, and anything you send through our forms or apps.
• My Refer Buddy: referral details recorded in our app by participating shops (customer name, phone, email, vehicle and referral context), payout details, and your text-alert setting.
• Consent records: for each email or text consent, when it was given, the phone number or email, the wording shown or read, how it was given, and when it was withdrawn.
• Information collected automatically: device and browser type, pages viewed, and diagnostic and security logs.
• Payment information: handled by Stripe. We never see full card numbers.

3. How we use information

• To provide our services, including referrals, payouts, and reports.
• To send the messages you asked for, including the texts described in section 5.
• To answer your questions and support requests.
• To keep our services secure and prevent fraud.
• To meet legal obligations, such as tax and payment-compliance records.

4. How we share information

We share information as described here:

• With the shops involved: in My Refer Buddy, the participating shop that makes a referral and the partner shop receiving it see the customer’s name, contact details, and referral context so they can serve that customer. Text messaging originator opt-in data and consent will not be shared with any third parties, except Amazon Web Services, which delivers our texts and records opt-outs, and the shops serving your referral: the participating shop that records your consent in our app, and the partner shop receiving the referral, can see whether and when you agreed to texts. Neither receives it for marketing.
• With service providers that run our services for us, such as Amazon Web Services (hosting and message delivery), Stripe (payments), and PayPal and Venmo (referral payouts you choose to receive there), under written agreements.
• For legal reasons: to comply with law or legal process, or to protect the rights, property, or safety of AiN, our users, or the public.
• Business transfers: if AiN merges or is acquired, information may move to the successor under this policy or one with comparable protections.

We do not sell your personal information, and we do not “share” it for cross-context behavioral advertising as California law defines that term.

5. Text messages (SMS)

We send My Refer Buddy texts only to people who have agreed to receive them: members who turn on “Text me alerts” in the app, and shop customers who agree at the counter or by phone. The programs, message frequency, and how to opt out are described in our SMS Terms.

Mobile opt-in data and consent are not shared with third parties for marketing. We use your phone number and consent only to send the texts you agreed to and to honor STOP. You can stop texts at any time by replying STOP; reply HELP for help.

6. Cookies and website analytics

aincollective.com uses cookies that the site needs to work. We may count visits with Cloudflare Web Analytics, which does not use cookies. Our contact forms use Cloudflare Turnstile to block spam. When you arrive from a link, the site keeps a note in your browser’s storage of where you first came from, so that if you contact us we know which outreach reached you. We do not use advertising cookies. You can manage cookies and site storage in your browser settings.

7. Data retention

We keep personal information as long as we need it to provide our services and meet legal obligations. Transaction records are kept for 7 years. Consent records are kept after you withdraw consent, as proof that we honored it.

8. Your rights and choices

Depending on where you live, you may ask to access, correct, delete, or receive a copy of your personal information, and you may withdraw consent at any time. To make a request, contact us using section 12. We will not treat you differently for using these rights.

9. Security

We use administrative, technical, and physical safeguards, including encryption in transit and at rest and role-based access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child under 13 has given us personal information, contact us and we will delete it.

11. More detail and changes

More detail about our other products, with per-app detail and version history, is in the AiN Collective Platform Privacy Policy at shopgiv.com/privacy. The contact details in section 12 are the current ones for privacy questions about this page. We will update the “Last Updated” date above when this page changes.

12. Contact us